Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile device or other internet-connected device. They allow the website to recognise a device, remember certain information and support features during a visit. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may sometimes be linked with other personal information.

A cookie may be set by the website you are visiting, known as a first-party cookie, or by another service that supports features on the website, known as a third-party cookie. Cookies may be temporary or persistent. Session cookies generally expire when you close your browser, while persistent cookies remain on your device for a set period or until they are deleted.

We may also use technologies that perform a similar function to cookies, including pixels, tags, local storage and software development tools. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different explanation is needed.

Why cookies matter

Cookies can help a website operate consistently, remember your choices and understand how visitors use its pages. They may also support security, improve performance and help us present information that is more relevant to your interests. The specific cookies available may change as the website, its features and its service providers change.

Cookies we may use

The categories below describe the main purposes for which cookies may be used on the Heaps Of Wins Casino website. Not every category will necessarily be active at all times, and individual cookies may serve more than one purpose.

• Strictly necessary cookies: These cookies may be needed for core website functions, security controls, navigation and access to requested features. Without them, some parts of the website may not work properly.
• Functional cookies: These cookies may remember settings or choices, such as language, display preferences or other options you select, so that your experience is more consistent when you return.
• Performance and analytics cookies: These cookies may help us understand how visitors use the website, including which pages are viewed, how visitors move between pages and whether features are working as intended. The information is generally used in an aggregated or statistical form to improve the website.
• Security and fraud-prevention technologies: Cookies or similar tools may support account protection, help identify unusual activity and assist with the prevention of misuse, automated abuse or fraudulent behaviour.
• Advertising and marketing cookies: Where used, these cookies may help measure campaigns, limit repeated advertising or show content that may be more relevant to your interests. They may be placed by us or by approved third-party services acting on our behalf.
• Preference and consent cookies: These cookies may remember the choices you make about cookies and certain website settings, so that you are not repeatedly asked to make the same selection during a relevant period.

Some cookies may collect information about your device, browser, approximate location, pages visited, time spent on a page, referral source or interactions with website features. We use information collected through cookies for the purposes described in this policy and in accordance with our Privacy Policy.

Third-party services

Some website functions may be provided by third parties, such as security, analytics, payment, content, customer support or advertising providers. Those providers may use cookies or similar technologies in connection with the services they provide. Their handling of information may be governed by their own privacy and cookie policies. We encourage you to review those policies where relevant.

Your cookie choices

Where a cookie preference tool is available, you can use it to review or change your choices for non-essential cookies. You may be able to accept all cookies, reject optional cookies or select individual categories. Your choices may be stored in a preference cookie so they can be applied during later visits.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser controls vary, so you should check the help or settings area for the browser and device you use.

1. Open the settings or privacy controls in your browser or device.
2. Review the available cookie, site-data or tracking options.
3. Choose whether to allow, block or delete cookies, either generally or for selected websites.
4. Return to the website and review any available cookie preference tool if you want to update your choices.

Blocking or deleting cookies may affect how the website operates. For example, you may need to re-enter preferences, some pages may not display correctly, and features that rely on cookies may be unavailable. Blocking optional cookies should not normally prevent access to basic public pages, but disabling necessary cookies may affect core functionality, security features or account-related services.

Cookie controls do not necessarily remove information that has already been collected or stored by a service provider. If you have questions about information held about you, please refer to our Privacy Policy and use the available support or privacy contact process on the website.

Privacy, security and policy updates

How cookie information is handled

Information collected through cookies may be combined with information provided when you use the website, create or access an account, contact support or interact with other services. We use reasonable measures to protect information against unauthorised access, misuse, loss or alteration. However, no website, online service or internet transmission can be guaranteed to be completely secure.

We do not use cookies as a substitute for responsible account, identity or security controls. You should keep your login details confidential, use a secure device and sign out when appropriate, particularly when using a shared or public computer. If you believe your account or device may have been compromised, follow the security or support instructions made available through the website.

Children and age-restricted services

The website is intended for adults who are legally permitted to use online gambling services in their location. We do not knowingly use the website to collect information from children. If you believe a child has provided information through the website, please use the available contact or support process so the matter can be reviewed.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, service providers, business practices or legal obligations change. The updated version will be made available on this page, and the date or other notice may be updated where appropriate. You should review this page from time to time so you understand how cookies and similar technologies may be used.

If you have a question about this Cookies Policy or want to ask about your cookie preferences, please use the contact, help or support channel provided on the Heaps Of Wins Casino website. We will consider your request in line with applicable requirements and the information available to us.