Heaps Of Wins Casino Loyalty Program: Rewards Across Six Tiers

How the loyalty programme starts after your first deposit

If you are weighing up Heaps Of Wins Casino from Australia, the loyalty programme has a simple starting point: it unlocks automatically when you make your first deposit. There is no separate application step mentioned for joining the programme. Once that first deposit is made, your starting level is Depositor.

From there, the structure has six named levels: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5. Each level has its own set of listed benefits, so the important thing is knowing which rewards begin at the starting tier and which are reserved for the higher levels.

1. Complete Registration

   Create your player account and finish the required registration confirmations.

2. Make your first deposit

   The first deposit automatically unlocks the loyalty programme at Depositor level.

3. Use your account

   Sign in to manage your account and access the support available to authorised players.

Depositor rewards include spins, insurance and birthday perks

The starting level is more than a label. Depositor and every level above it includes a group of recurring and occasional benefits. These include an Appreciation Chip, Daily Free Spins, up to 30% Weekly Insurance, a Birthday Bonus and Comp Points Redemption.

The wording matters here. Weekly Insurance is listed at up to 30%, rather than as a fixed 30% benefit for every player or every week. The same applies to the monthly version that becomes available at a higher level. Treat the percentage as the stated maximum when you plan your play.

There is a useful mix in that first bundle. Daily Free Spins give you a regular reward category, while the Appreciation Chip and Birthday Bonus are separate perks. Comp Points Redemption adds a points-based reward option. The programme lists the benefit, but you should check the current details in your account before deciding how much value to place on it.

What changes as you move through the six loyalty levels

The six-level structure lets you see the shape of the programme at a glance. Depositor is the entry point, followed by VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5. The later levels add extra reward categories rather than replacing the benefits available at the starting level.

That means the programme has a base layer and an upper-tier layer. The core benefits begin at Depositor, monthly insurance is added from VIP 1, and the more personal support and gifting features begin from VIP 3. Priority withdrawals sit at the top listed level.

Upper-tier rewards add monthly cover, personal support and gifts

The higher levels focus on benefits that are less frequent or more personal. From VIP 1, the programme adds up to 30% Monthly Insurance. From VIP 3, players receive access to a Dedicated VIP Host/Support, a Loyalty Bonus and Gift Items + Delivery.

A dedicated host can make account questions more direct, while the gift benefit adds a physical reward category to the digital perks. These features are attached to the relevant level, so they are best viewed as upper-tier extras rather than part of the initial Depositor package.

Priority Withdrawals are reserved for VIP 5, making that the clearest distinction at the top of the six-level structure. The other upper-tier rewards begin earlier, giving VIP 1 and VIP 3 their own practical differences.

Account access makes it easier to keep up with your rewards

The programme is tied to your player account, so the first step is completing Registration and confirming the account details requested during sign-up. Inclave login is supported, giving you another way to reach your account after registration.

If you have a question about a reward, 24/7 live chat is available to authorised, logged-in players. Email support is also available, and the website and support service operate in English.

You can browse Games Online from a mobile browser as well as from a computer. The casino makes its games, bonuses and banking features available through the mobile browser, so you can manage your normal account activity without relying on a dedicated Mobile App.

A practical routine is to sign in before playing, check the reward categories attached to your level and contact support while logged in if you need help understanding an account benefit. That keeps your loyalty activity connected to the correct player account.

1. Sign in through your account using Inclave.
2. Check the loyalty level attached to your account.
3. Review the reward categories available at that level.
4. Use live chat while logged in if an account question needs support.

Keep loyalty rewards within an entertainment budget

Loyalty rewards can add extra value to your casino sessions, but they do not remove the normal risk that comes with gambling. Play for entertainment, set a spending limit before you begin and avoid increasing that limit simply to reach another level.

The programme includes several reward types, from free spins and chips to insurance, points redemption and upper-tier gifts. It is worth separating those perks from your own cash budget so a reward does not become a reason to spend more than planned.